GEG aims to confirm the rigor and excellence that has distinguished it throughout its existence. Based on society’s recognition of its values and competencies, GEG intends to become an engineering reference company in Portugal and internationally, supported by the work developed in projects of international scale and prestige.
Thereby, GEG defined its development strategy with the aim of creating competitive advantages based on differentiation. In order to continuously improve its performance, including environmental and health and safety at work, GEG seeks to continue the systematization of its practices oriented towards sustainability.
Within this framework, the Integrated Management System (IMS) represents for GEG the support for creating a quality and excellent service.
GEG implements a complete range of fully certified and integrated quality, safety and environmental management systems. These procedures are internalised in our organisation and imply an involvement of the whole team and an integrated management of all processes that take place in the organisation.
GEG has available the electronic complaints book, which allows consumers and users to submit their complaints in electronic format. To access to the platform please go to “www.livroreclamacoes.pt”. We promote the use of IMS tools to give the best answer to the problems and complaints.
GEG also promotes the evaluation of its external suppliers and partners, in order to guarantee a competitive price and the required quality of the products and services acquired according to ISO 9001: 2015 and ISO 14001: 2015 standards: “The organization shall establish and apply criteria for the evaluation, selection, monitoring of performance and re-evaluation of external suppliers based on their ability to provide processes or products and services in accordance with requirements. “ The process takes place annually and the factors evaluated are the service; price; delivery time and product quality, including aspects related to environment and safety.
GEG is currently certified in the following systems:
Since 2003, GEG has been certified in the Quality Management System, and since then it has increased its range of certification to other references.
Between 2012 and 2016, GEG was certified in the Management System of Research, Development and Innovation implemented in the Design and Development of Civil Engineering Projects, according to the Portuguese standard NP 4457:2007. During this period, GEG developed the necessary tools which support the R&D development in the company.
In 2016, GEG transitioned its Quality and Environmental Management System to ensure its compliance with the requirements of ISO 9001: 2015 and ISO 14001: 2015.
The policy and objectives of GEG’s management system rely on its mission and are supported by the following guiding principles, focused on its identity and global positioning in the markets in which develops its activity: